Degraded Service Directory and long time range span queries for some customers.
Incident Report for ServiceNow Cloud Observability
Resolved
This incident has been resolved.
Posted Aug 31, 2023 - 04:13 PDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 30, 2023 - 12:29 PDT
Identified
We have identified the issue and are working on a fix.
Posted Aug 30, 2023 - 11:55 PDT
Investigating
Degraded Service Directory and long time range span queries for some customers.
Posted Aug 30, 2023 - 11:29 PDT
This incident affected: Observability - Web UI (Service Directory).