Span Query Unavailability and Latency

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Jul 25, 2023 - 22:42 PDT

Monitoring

We are currently rolling out a fix to improve query latency and availability.

Posted Jul 25, 2023 - 11:47 PDT

This incident affected: Observability - Web UI (Service Directory, Dashboards, Notebooks, Change Intelligence, Explorer), Observability - Alerting (Streams Alerting), and Observability - API.