Span Query Unavailability and Latency

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Jul 25, 2023 - 22:42 PDT

Monitoring

We are currently rolling out a fix to improve query latency and availability.
Posted Jul 25, 2023 - 11:47 PDT
This incident affected: US - Observability - Web UI (US - Service Directory, US - Dashboards, US - Notebooks, US - Change Intelligence, US - Explorer), US - Observability - Alerting (US - Streams Alerting), and US - Observability - API.