SAML SSO Errors

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Jun 08, 2020 - 17:47 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 08, 2020 - 17:46 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 08, 2020 - 17:36 PDT

Identified

Users are seeing errors logging in with SAML IDPs. Direct login and Google SSO are not affected.
Posted Jun 08, 2020 - 17:00 PDT
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