Ingestion Delay in Streams

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Sep 23, 2020 - 08:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2020 - 07:25 PDT

Investigating

There is an ingestion delay that delays collection of timeseries and trace data in a small percentage of streams. We are currently investigating this issue.
Posted Sep 23, 2020 - 05:49 PDT
This incident affected: US - Observability - Data Ingestion (US - Trace Assembly, US - Trace Statistics).