Failure to ingest streams data

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Aug 01, 2022 - 12:21 PDT

Update

We are continuing to monitor for any further issues.
Posted Aug 01, 2022 - 10:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 01, 2022 - 09:54 PDT

Investigating

We are having issues ingesting streams data. Timeseries data may be incomplete / delayed, and trace assembly will also be affected.
Posted Aug 01, 2022 - 08:41 PDT
This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics).