High failure rate in metric queries

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted May 07, 2024 - 07:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 07, 2024 - 07:03 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 07, 2024 - 04:57 PDT

Investigating

We are currently investigating this issue.

Posted May 07, 2024 - 04:53 PDT

This incident affected: Observability - Alerting (Unified Alerting) and Observability - Web UI (Dashboards, Notebooks, Change Intelligence).