ServiceNow Cloud Observability Status

Webapp is down

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Jun 01, 2023 - 16:35 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 01, 2023 - 14:17 PDT

Identified

The public API continues to be unavailable for some customers. We have identified the underlying issue and are continuing to work on a fix.

Posted Jun 01, 2023 - 13:31 PDT

Update

The public API continues to be unavailable for some customers. We have identified the underlying issue and are continuing to work on a fix.

Posted Jun 01, 2023 - 13:30 PDT

Update

We have mitigated the issue; the public API is still unavailable for some customers

Posted Jun 01, 2023 - 12:48 PDT

Investigating

We are currently investigating this issue.

Posted Jun 01, 2023 - 12:12 PDT

This incident affected: Observability - Web UI (Service Directory, Dashboards, Notebooks, Change Intelligence, Explorer) and Observability - API.