Some customers may experience small amounts of missing spans in queries under certain circumstances.

Incident Report for ServiceNow Cloud Observability

Resolved

All systems are recovering, we are actively monitoring ongoing issues.

Posted Jun 15, 2022 - 08:32 PDT

We are continuing to investigate this issue.

Posted Jun 15, 2022 - 08:31 PDT

We are continuing to investigate this issue.

Posted Jun 15, 2022 - 08:17 PDT

We are working on fixing the issue. Generally only Notebooks queries are affected for some customers.

Posted Jun 15, 2022 - 07:51 PDT

This incident affected: Observability - Web UI (Dashboards, Notebooks).