ingestion delays in service directory

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Sep 16, 2020 - 06:58 PDT

A fix has been implemented and we are monitoring the results.

Posted Sep 16, 2020 - 06:29 PDT

The issue has been identified and a fix is being implemented.

Posted Sep 16, 2020 - 06:25 PDT

This incident affected: US - Observability - Web UI (US - Service Directory) and US - Observability - Data Ingestion (US - Trace Statistics).