span ingestion for customers using Cloud Observability operated microsats failing

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Jan 22, 2024 - 15:41 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2024 - 14:33 PST
This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics).