Delays and errors during telemetry ingestion

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Aug 11, 2020 - 08:10 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 11, 2020 - 05:24 PDT

Update

The issue has been mitigated. We are continuing to monitor and take resolution steps.

Posted Aug 11, 2020 - 05:23 PDT

Investigating

We are currently investigating this issue.

Posted Aug 11, 2020 - 04:52 PDT

This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics).