Errors with data ingest

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Feb 10, 2020 - 19:31 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 10, 2020 - 19:31 PST

Update

LightStep data ingestion has recovered for private Satellites.

Posted Feb 10, 2020 - 18:47 PST

Monitoring

We are in the process of deploying a fix.

Posted Feb 10, 2020 - 18:20 PST

Update

We are continuing to investigate this issue.

Posted Feb 10, 2020 - 17:47 PST

Update

LightStep is experiencing an outage with data ingestion. We will update with more details as available.

Posted Feb 10, 2020 - 17:40 PST

Investigating

Projects are erroneously receiving invalid access token responses. We are currently investigating this issue.

Posted Feb 10, 2020 - 16:37 PST

This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics).