Failures ingesting metric points and displaying streams time series data

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Dec 08, 2022 - 16:41 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 08, 2022 - 16:27 PST

Update

We are continuing to work on a fix for this issue.

Posted Dec 08, 2022 - 16:21 PST

Update

We are continuing to work on a fix for this issue.

Posted Dec 08, 2022 - 16:05 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 08, 2022 - 15:30 PST

Investigating

We are currently investigating this issue.

Posted Dec 08, 2022 - 15:23 PST

This incident affected: Observability - Alerting (Unified Alerting, Streams Alerting), Observability - Web UI (Dashboards), and Observability - Data Ingestion (Metrics).