Intermittent issues loading traces and with the traces API endpoint

Incident Report for ServiceNow Cloud Observability

Resolved

We've mitigated the issue and are monitoring it closely; no data was lost.

Posted Sep 22, 2020 - 11:28 PDT

Investigating

We are currently investigating an issue with the traces API endpoint and users may see intermittent issues loading traces.

Posted Sep 22, 2020 - 09:30 PDT

This incident affected: Observability - API.