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Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Dec 01, 2022 - 19:18 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 01, 2022 - 18:51 PST

Update

We are continuing to actively investigate this issue.
Posted Dec 01, 2022 - 18:34 PST

Update

We are continuing to actively investigate this issue.
Posted Dec 01, 2022 - 18:13 PST

Update

We are continuing to actively investigate this issue.
Posted Dec 01, 2022 - 17:53 PST

Investigating

We are currently investigating this issue.
Posted Dec 01, 2022 - 17:01 PST
This incident affected: Observability - Third-Party Notification Methods (PagerDuty Events API, Slack Apps/Integrations, Slack Connections, Slack Messaging), Observability - Web UI (Service Directory, Dashboards, Notebooks, Change Intelligence, Explorer), Observability - Alerting (Unified Alerting, Streams Alerting), and Observability - API.