All affected systems appear to be returned to a working state.
Posted Feb 16, 2023 - 09:50 PST
Monitoring
We have deployed the fixes and are actively monitoring the affected systems.
Posted Feb 16, 2023 - 09:43 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 16, 2023 - 09:35 PST
Update
Span ingestion appears to be functional. Trace assembly is still impacted and actively being worked on.
Posted Feb 16, 2023 - 09:31 PST
Update
We have identified an issue ingesting spans for customers sending traffic directly to ingest.lightstep.com. Customers that are running microsatellites are not affected.
Posted Feb 16, 2023 - 09:06 PST
Identified
A suspected issue has been identified and a fix is being rolled out.
Posted Feb 16, 2023 - 09:05 PST
Update
We have identified an issue ingesting spans for customers sending traffic directly to ingest.lightstep.com. Customers that are running microsatellites are not affected.
Posted Feb 16, 2023 - 09:05 PST
Investigating
We are currently investigating an issue with span ingest into: ingest.lightstep.com.
Posted Feb 16, 2023 - 08:39 PST
This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics).