Ingestion delays with for streams, service directory

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Jan 11, 2021 - 16:03 PST

Monitoring

A fix has been implemented and we are closely monitoring the system.

Posted Jan 11, 2021 - 14:55 PST

Investigating

Ingestion delays are affecting streams and service directory, and causing some traces not to assemble correctly. We are investigating.

Posted Jan 11, 2021 - 11:46 PST

This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics) and Observability - Web UI (Service Directory).