Alert status in Web UI may display Unknown

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Apr 24, 2023 - 19:45 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2023 - 19:14 PDT

Investigating

Alert notifications are not impacted. We are currently investigating this issue.
Posted Apr 24, 2023 - 17:41 PDT
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