Beginning at 13:48 PDT LightStep SaaS experienced degraded network connectivity which led to intermittent errors and increased latency. Some customers may have been unable to access LightStep SaaS during this time.
As of 14:07 PDT service has been fully restored.
Posted May 02, 2018 - 14:07 PDT
This incident affected: US - Observability - Data Ingestion (US - Trace Assembly, US - Trace Statistics), US - Observability - Web UI (US - Dashboards, US - Explorer), US - Observability - Alerting (US - Streams Alerting), and US - Observability - API.