Degraded ingestion from satellites to SaaS

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Jun 07, 2021 - 12:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2021 - 12:50 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 07, 2021 - 12:50 PDT

Investigating

We are currently investigating this issue.
Posted Jun 07, 2021 - 12:37 PDT
This incident affected: US - Observability - Data Ingestion (US - Trace Assembly, US - Trace Statistics) and US - Observability - Web UI (US - Explorer).