Degraded ingestion from satellites to SaaS

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Jun 07, 2021 - 12:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 07, 2021 - 12:50 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 07, 2021 - 12:50 PDT

Investigating

We are currently investigating this issue.

Posted Jun 07, 2021 - 12:37 PDT

This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics) and Observability - Web UI (Explorer).