ingestion errors for certain customers

Incident Report for Lightstep

Resolved

This incident has been resolved.

Posted Sep 14, 2022 - 06:15 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 14, 2022 - 03:15 PDT

Identified

We are currently experiencing issues with data ingestion for certain microsatellite customers. The issue started at 2:45am PST. We have identified the issue and are deploying a fix.

Posted Sep 14, 2022 - 02:45 PDT

This incident affected: Observability - Web UI (Service Directory, Notebooks, Explorer) and Observability - Data Ingestion (Trace Assembly, Trace Statistics).