Data Ingestion was failing, Lightstep UI was unavailable

Incident Report for Lightstep

Resolved

The issue has been resolved.

Posted Jun 24, 2020 - 08:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2020 - 07:32 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 24, 2020 - 07:31 PDT

Update

We are continuing to investigate this issue.

Posted Jun 24, 2020 - 07:23 PDT

Investigating

We are currently investigating an issue where Lightstep is unavailable.

Posted Jun 24, 2020 - 07:18 PDT

This incident affected: Data Ingestion and Aggregation (Trace Assembly) and Web UI (Explorer, Dashboards, Service Directory, Root Cause Analysis).