LightStep Traces Degradation

Incident Report for ServiceNow Cloud Observability

Resolved

The incident has been fully resolved as of 10:05pm PT on 3/12/2019, all systems are fully operational.
Posted Mar 12, 2019 - 23:00 PDT

Monitoring

LightStep traces are currently suffering from read and write issues, affecting many product features. We are actively monitoring and pursuing mitigations. We will provide another update by 10am PT on 3/13/19.
Posted Mar 12, 2019 - 19:30 PDT
This incident affected: US - Observability - Data Ingestion (US - Trace Assembly) and US - Observability - Web UI (US - Explorer).