Service directory charts failing to load

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.
Posted Mar 09, 2020 - 12:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 09, 2020 - 12:48 PDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 09, 2020 - 12:45 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 09, 2020 - 12:44 PDT
This incident affected: US - Observability - Web UI (US - Service Directory).