Telemetry ingest severely degraded (spans, logs, metrics)

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted May 13, 2024 - 11:05 PDT

Update

We are continuing to monitor for any further issues.

Posted May 13, 2024 - 10:45 PDT

Monitoring

A fix has been put in place and we are monitoring the results.

Posted May 13, 2024 - 10:45 PDT

Investigating

We are currently investigating this issue.

Posted May 13, 2024 - 10:20 PDT

This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics, Metrics, Logs).