Lightstep is not receiving data from customer satellites

Incident Report for ServiceNow Cloud Observability

Resolved

The incident has been resolved. There was data loss from 10:04am to 10:57am PT.

Posted Jan 14, 2020 - 11:05 PST

The issue has been identified and a fix is being implemented.

Posted Jan 14, 2020 - 11:01 PST

We are currently investigating this issue.

Posted Jan 14, 2020 - 10:04 PST

This incident affected: US - Observability - Data Ingestion (US - Trace Assembly, US - Trace Statistics).